Turns out we ARE taking care of our own
Just call me Squinty

Hint for you search users out there

When you search for something at, say, Google, best to click the links to the sites in the results and read a bit before you ask silly questions via IM:

Search Goofball (17:33:47): do you have backpacks at bartell?
Beldin (17:34:00): I don't work at Bartell
Search Goofball (17:34:06): oh
Beldin (17:35:27): What made you think I work there?
Search Goofball (17:35:35): your website
Beldin (17:35:55): That I complained about their service made you think I work there?
Search Goofball (17:36:05): i didnt read the letter
Beldin (17:36:25): Ah ha... yeah, that would be a good idea, to read the search result and not just see that it includes the term you're looking for
Search Goofball (17:36:43): ok?
Beldin (17:37:14): Anyway, good luck finding out what you need there.